Engaging volunteers while building and leveraging partnerships are integral parts of providing high quality health care across our province. Roadblocks can occur for both volunteers and their leaders when organizational change and conflicts arise. At these crucial moments, personal decisions and attitudes can ‘make or break’ organizational culture – allowing relationships to either flourish or flounder. Ultimately, we can develop the skills and mindsets to engage all situations with clarity and positivity - to provide the best patient experience and to support the missions, visions and values of our organizations.
Please join the Ontario Hospital Association (OHA), in partnership with the Hospital Auxiliaries Association of Ontario (HAAO) and the Professional Association of Volunteer Leaders in Ontario (PAVRO) for this exciting educational and interactive event.