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Title: National Manager, Volunteer Engagement

Reports To: National Director, Community Engagement

Type: Full-time, Permanent


The Manager, Volunteer Engagement is responsible for leading the execution of the volunteer engagement strategy for Crohn’s and Colitis Canada. This exciting opportunity supports a key strategic priority by helping to define and foster a truly volunteer centric culture. This position will focus on developing systems, programs and cross functional processes that focus on enhancing the experience for volunteers with a primary focus on community based volunteers.

This position is based out of our Toronto office and will report directly to the National Director, Community Engagement.


-Familiarity with best practices in volunteer engagement

-Strong business sense and demonstrated ability to understand volunteer and business needs

-Proactive and able to identify opportunities to meet volunteer and business needs

-Experience working cross-functionally and in complex, matrix environments

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-Strategy Development

-Work with the National Director, Community Engagement and the Regional Team to develop annual plans to support the overall volunteer engagement strategy

-Provide ongoing research and development in volunteer best practices for implementation aligned with Crohn’s and Colitis Canada strategy and business planning

-Establish regular mechanisms to evaluate volunteer satisfaction and retention; develop and implement action plans for improvement

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Crohn’s and Colitis Canada provides a competitive compensation package and a rewarding work environment. Interested applicants are asked to submit their resume and cover letter indicating salary expectations to careers@crohnsandcolitis.ca. Please quote "National Manager, Volunteer Engagement" in the subject heading in your email. We thank all applicants for their interest to work at Crohn’s and Colitis Canada; however, only those selected for interview will be contacted.

Crohn’s and Colitis Canada is committed to making our recruitment process accessible to all candidates and provides accommodations for disabilities upon request.

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